The Money Chase: What Does Investment Grade Mean? Part 6
Posted by Dr. Earl R. Smith II in Venture Capital, tags: adviser, advisory board, angel investor, board of directors, CEO, chairman, coaching, consulting, director, dr earl r smith, dr earl r smith ii, earl r smith ii, earl smith, Executive Coaching, federal circle, federal contracting, funding, Governance, government contractor, investing, investment, investor, Leadership, leadership assessment, leadership coaching, leadership development, leadership styles, management assessment, managing partner, Personal Growth, the federal circle, turnaround, Turnaround Management, Venture CapitalDr. Earl R. Smith II
Managing Partner, The Federal Circle
DrSmith@Dr-Smith.com
Dr-Smith.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The objective of this series has been to describe the characteristics of a company that make it attractive to investors. The series began with the realization that many entrepreneurs sometimes do not have the ability to see their company through the eyes of the people they are hoping will fund it. The result of this disconnect is often tragic and seldom edifying. Companies that should be funded are not. Businesses that should have a chance to get off the ground and onto a path to profitability do not get that chance.
It is important to start with a single fact. Most start-up companies do not even approach being ‘investment grade’. Most entrepreneurs have never been investors in companies. They do not have the experience or knowledge that would allow them to understand the dynamics and risks of the process. Most are so fixed on getting funded that they do not take the time to assess their company from any perspective but that of its financial needs. This can lead entrepreneurs to a one-dimensional view of investors and the process of approaching them. Nowhere is this misunderstanding more evident than during the preparation for and presentation to potential investors.
Entrepreneurs tend to know little about the people they are presenting to; even though there is often much information available given a slight effort to collect it. They tend to see the process as one of ‘selling’ the investors on the opportunity to help build a company and lead with the technology and competitive advantage that they suppose they have. But, as you have read in the first five parts of this series, investors do not look at things that way. They find little value in a presentation that appears to be designed to recruit them as team members. In fact, they are frequently irritated by the pretension and misunderstanding of the situation that drives such a wild pitch.
The Presentation
Presentations give investors an early insight into the quality and professionalism of the entrepreneur and team. Remember, most of them see dozens of presentations within the space of a given year. Because they focus in particular spaces, they may end up seeing the same or similar slides, hand-out materials, analysis and statistics again and again. Whole sections of business plans may be repetitively inserted by local consultants who specialize in writing business plans. If the plan and presentation appear too slick and pre-packaged, investors will tune out quickly. If it is filled with special effects or broadly crafted ‘visionary’ statements, they will also turn away. Investors prefer to hear about companies and teams that are already in business, implementing, establishing and defending margins, building an expanding customer base, subjected to effective board oversight, with an effective financial control and reporting system and looking for funding to expand. Most of them prefer to fund expansion rather than R&D. The most effective presentations begin with a list of invoices sent and evidence of payments received. Here are a few guidelines:
- Concise and to the Point: It is a shame to have gone through all the trials of producing an investment grade company and then loose the opportunity to get funded as a result of an inadequate presentation. Yet some entrepreneurs do exactly that. There are a number of reasons why this occurs. The most common is that they focus their presentation on issues that seem important to them; rather than the ones which are important to the investor. This happens when the founders make the mistake of thinking that they are presenting to someone who is as involved as they are in the underlying value proposition and is interested in the ‘neat’ advances that the team has come up with. Although this may be of some interest to investors, they are principally focusing on the company as a potential investment. In other words, they are much more concerned with progress of implementing the business plan, in monetizing that value proposition, in the generation of strong and sustainable revenue streams, the control of expenses, the likelihood that the company will achieve strong acceptance with a growing customer base and, finally, the path to a successful exit.
Another mistake that many entrepreneurs make is to misunderstand the appropriately limited agenda and goals of each meeting. They come to an initial meeting loaded for bear. Their slide stack might total twenty or more and be very complex with lots of dense graphics. They pass out printed materials that go into the details of their ‘competitive edge’. Then they drone on and on. The investors come to an initial meeting with a short list of questions. If the presenters are not smart enough to realize that, the reception they get will not be positive. It is important to understand what questions the investors will be focusing on and to deliver clear and convincing responses to them.
- In Their Space: It is important to remember that, if you are presenting to the right investors, they will have seen lots of presentations and many of them may be close variation on yours. By far the best way to get funded is to seek out investors who have made a commitment to your space. They will have spent time sitting through similar presentations. Many of these investors will have a broad understanding of the space, competition and challenges that the company will face in getting traction and customer acceptance. Entrepreneurs who present to such investors with the attitude that they are unsophisticated and inexperienced are likely to get a rude shock. The best first presentations involve less than ten slides and, along with collateral materials, focus on the issues that concern the investors during the initial meeting.
- In Your Own Words: Investors are very leery of pre-packaged presentations and business plans. They can generally recognize one that has been written by a consultant. Remember, they have sat through many such presentations. If they see close variations of the same slides that were presented to them last week, they are certain to assume that either the same consultant put together the materials or the team cribbed from another business plan. Investors want to receive a presentation in your own words as a demonstration of how well you understand your space, value proposition and challenges. They will assume that, lacking your willingness or ability to do just that, you are either lazy or amateurish. Neither one will give them confidence.
- Realistic: When investors are sitting through a presentation in their space, they being a wealth of historical experience to the table. That means that they have seen similar presentations from other teams. The value propositions and strategy for monetizing it have been discussed; sometimes many times and in great depth. Market assumptions have been challenged and tested. Discussions of differentiating advantages have been proposed and tested. Teams have been challenged with inconvenient facts and have had to respond. In short, you are presenting to some very well educated and knowledgeable people. Based on this experience, they have a pretty good idea of what is possible. They generally can recognize a poorly grounded fantasy very quickly. They may have ‘test questions’ that are designed to gauge the strength and depth of knowledge that the team. A single misstep can bring the presentation to an abrupt end. Many entrepreneurs make the mistake of overselling. Experienced investors know how difficult it is to build an expanding customer base at price points that yield good margins. They are also familiar with the sales cycle in your space. A presentation based on overly optimistic margins and shorter than normal sales cycles will be greeted with skepticism. Remember that your judgment and prudence is on trial; not just your entrepreneurial zeal.
- Performance Metrics: Investors are particularly attracted to presentations that involve sharply defined performance metrics; particularly ones that control the compensation and ownership of the team. The more thoroughgoing the metrics the better. It is not sufficient that they focus on meeting revenue projections. Metrics should extend to the performance of all aspects of operations; including overhead, equity ownership, compensation, board of directors structure and responsibilities, advisory board operation and performance, research and development and marketing. The last four are notoriously left out of most performance metrics schemes. Metrics should form the core of the funding agreement. They should be detailed enough to anticipate most probable outcomes and provide pre-defined resolutions to the most likely disagreements.
Most entrepreneurs see presentations to investors are seminal events. That is a mistake. Such presentations should be a review of the seminal events that have preceded them. By that I mean that a proper way to begin is to focus on past successes; particularly when they involve winning customers, collecting revenues and establishing margins. Investors know that the future, particularly for start-up companies, is hard to anticipate. The past, however, is known and knowable. Most are willing to consider the past as prologue; as an indicator of a likely future. A presenting team without such seminal events is at a major disadvantage. It is, after all, far easier to describe what you have already accomplished than to spin a credible tale about what you may accomplish in some uncertain future.
Next: The Money Chase: What Does Investment Grade Mean? Part 7 – Making the Grade
© Dr. Earl R. Smith II
~~~~~~~~~~
Related Articles:
-
The Money Chase: What Does Investment Grade Mean? Part 1
-
The Money Chase: What Does Investment Grade Mean? Part 2
-
The Money Chase: What Does Investment Grade Mean? Part 3
-
The Money Chase: What Does Investment Grade Mean? Part 4
-
The Money Chase: What Does Investment Grade Mean? Part 5
-
The Money Chase: Breaking the Truce
~~~~~~~~~~
Dr. Smith is Managing Partner of The Federal Circle. The Federal Circle partners with teams and existing companies. We help them up their game and win big in the Federal space. We also arrange funding for acquisitions and expansion by acquisition. Our model is based on the belief that, if you select the very best and work with them in a highly professional and focused manner, the results will be truly amazing. He is the author of Amazing Pace: Turbo-charged Business Development – a book that shows how Advisory Boards can dramatically increase revenue. Dr. Smith is also the author of Dream Walk: Parables for the Living – a book of Raven Tales and exploration.

Entries (RSS)
David Hudson wrote:
I agree with Howard, that the presentation can be as much about the relationship between presenter and investor as it is about the plan itself.
What we, as investors, look for is a team that knows its stuff, can be trusted to deliver, and that will work with us as a partner.
I’m turned off by excessive glibness “all we need is 1% of the market”, and I’m much more impressed by someone who answers that they don’t know (so long as they don’t give that as their answer to everything!), rather than by someone who blusters.
Successful presentations also tend to be 2-way affairs. An entrepreneur who asks (sensible) questions about my fund and how I might help is doing two things: demonstrating they are thoughtful and making me feel like they have other funding options.
Mark Montgomery wrote:
Hi Earl,
A couple of things I’ve seen work universally from both the entrepreneur and investor perspective — in syndications that included funding large numbers of young companies, including some of the most successful, and some not.
1) The source of the information has a very strong track record– a referral from someone like me who nailed MSFT, Google, and many others before almost all other professional investors is insane to ignore for an active investor. A few do anyway, but to their own losses as case history has proven many times. Most investors are totally ignorant of reality at the early stages.
2) Multiple credible customers attached to the offering with references — letters of intent at the least– contracts work much better. Most investors fuel growth– particularly VC today — very very few invest pre- revenue.
3) The content of the offering resonates with those who are in a position to know whether the tech is valid, claims are real, and markets healthy and conducive. This only works with smart investors and smart individuals who refer to investors — a small group of angels, consultants, etc. with deep knowledge of the specific sector.
.02
Alexander Afanasyev wrote:
If someone will buy an asset for the reason of money making only he is at a big risk, since risk assessment is one of the greatest issues that end at employee level. I doubt that institutional investors look that deep. They put much believe in CXO competence and that is another greatest issue in the business. Who can tell one leader from another under different risk factors?
Any initial meeting is where we sense each other. If you’ve done enough homework to due diligence the partner you already know him and this makes him fade. The art of a salesperson (definitely the entrepreneur seeking an investment) is to use this preliminary information in his hands to make a good contact and “take the control” over the mind of a buyer. Do not go to those you can find a little about – a waste of time. And that’s a very short story about it.
Another end is investor. I would say they do not spread much information on themselves. And that makes first and eventually any contact an act of a chance. Establishing human contact is essential for partners whatever position in life they take. One cannot establish investor-PM relationship in a lack of information about each other.
All sad gives excellent grounds for fraud and commissionaires around the topic. Strange but somehow I figured it out the more sincere and open you are the less confidence in project and team it gives. Exclusions exist.
Sorry that I have not sad a word about presentation – for me it is merely a tool that works only in the hands of a good master (salesperson). Tuning your tools is a different and extremely personal (in this case) issue.
Howard Fowler wrote:
Presentations to investors are not just about products and services and how they will be marketed. Presentations to investors are a tool by which investors gauge the capability and integrity of management teams. No projection is executed precisely according to plan. The skill of the management team will determine how the Company adapts to changing circumstances to fulfill its mission. No manager is 100% correct. The integrity of the managers will determine whether they fully disclose what did not work as well as what did work. An equity or debt investment is a long-term relationship and must have mutual trust at its foundation. While it is not possible to fully illustrate superior capabilities and high integrity in a single presentation, one can still demonstrate these traits. For example, management can present a range of contingencies and the plans to meet them. Management can discuss prior plans for new products or markets and how the team dealt with actual results that differed from expectations. Essentially, investors are seeking capable managers who will be transparent and honest in their business dealings.
George, Thanks for the comment. I have used exactly the approach you recommend and found it very useful. The availability of a short presentation comes in handy when the investors ask a lot of questions and jump around. It also comes in handy when it becomes clear early on that the investors are not likely to want top proceed with discussions. The civility which it allows offers the possibility of more productive discussions later on. Dr. Smith
George Cinquegrana wrote:
Presenting to potential investors requires you to change gears quickly since every investor group has a different evaluation process.
Some will want to understand the business opportunity and financial returns estimates first before they ever take a serious look and others will want to understand if you have an industrial strength solution before they get into the finacials.
So having just one presentation or one a canned approach to market yourself is a dice throw.
I suggest you have a short, meduim and long presentation and be very flexible. In all of them though you need to answer the question why should they invest.
Dana Price wrote:
Dr. Smith, two quick things that also help (in my experience) are:
1. having help- you don’t need an advisor to write the presentation for you, but you do need someone who has been through the process to help you in advance
2. you need to be able to read the audience- this is especially true with PE firms- sometimes there is a lot going on in a room that is non-verbal, and people can be pretty stressed out handling the presentation which can lead to missing the “signs”
Best,
Dana Price
Bob Luzzi wrote:
I have learned there is no trick or magic formula. Everyone should know what the essential elements are for a good deal if you did a little homework. For the presenter, what works is also not a secret: honesty; passion; knowledge of the space; and a coherent plan. You all know that.
Here are 2 aspects that have not been mentioned yet:
Honesty is indeed the best policy. Every smart investor knows that you don’t know everything. But do you (i.e. Socrates quote of to know you don’t know is to know a lot)?. Just have a plan, and not a “deer in the headlights” look when asked something you don’t know. They are going to ask you questions that you should have anticipated anyway. If you didn’t, then it’s your fault for not being prepared.
Second point I want to make is you can not forget you are SELLING. Any book on sales will tell you that a sale comes down to an emotional decision. The really good salespeople are great communicators, honest, and have a high level of intregrity. After adding up all of your feedback, if you don’t get funded, the deal is missing something, or you have not communicated something.
Scott, Thanks for adding an important perspective. Many founders do not ‘reality check’ their presentations or business plans and end up presenting ‘fictions’ to investors who know better. Dr. Smith
Scott Shemwell wrote:
In recent years, I have been on the receiving end of many painful presentations, not only from start-ups but from estalbished firms as well. It is amazing to me how many people will simply not do their homework prior to meeting with key decision makers.
Most of the value propositions I have heard in the past 2-3 years (and I have heard a lot of them) are not based in reality and are effectively a version of “my dog is better than your dog.” This quote I especially like, and it is from an actual presentation by an established mid-size software company–“Decreased human errors by 100%” Does this mean the humans go away completely? And what about the humans that wrote the program?
Questions I ask in my head are always, Overstated? Demonstrable? Defendable? If the presenter does not meet this test, then there is most likely not a follow on meeting.
By way of disclosure, I am also writing a book on the subject of value propostions–the good, the bad, and the ugly.
One other quick story. Years ago we were making a presentation to the Director of Planning for a major firm. The question from out team was along the lines of “what is your biggest source of pain ?” In the short silent period as he formulated his response and just as he was beginning to speak, one of our engineers (abhorring the silence) jumped in with a joke and sent the conversation in another direction. We left the meeting without an answer to that question. We did not get the sale either.
This is an interesting discussion, and i look forward to following it. If anyone has any questions about my perspective please feel free to contact me.
BTW, I can make critical comments because throughtout my career I have made all these mistakes and more–as they say “been there, done that and have loads of T-shirts”.
Best Regards,
Scott
Ken, You had many of the key things that investors look for. The more specifics and actual results you can show, the more receptive they will tend to be. Dr. Smith
Ken Talentino wrote:
Did a presentation for stock analyst as part of management team. We provided data on markets, products and customers but we also exhibited actual products. This worked well since they were able to actually see quality and feature of our products.
Craig McCord wrote:
Thank you very much for your efferts and considerations to share some very good articles that satisfy the minds of all who have not been there yet.
Craig McCord
c_mccord@msn.com
Erik, Thanks for the response. I have also found that some investors are very proactive when it comes to asking questions. It is sometimes difficult to keep the presentation on track or within the time limits set by the schedule. A carefully crafted presentation takes into consideration the order that information is delivered – making sure that what is said is supported and explained by what has gone before. One of the drives for getting things off track can be rising investor enthusiam. the more they like your company, the more aggressive they are likely to become in trying to jump ahead. Of course, the other side is also true – impatience and lack of interest can also cause the same behavior.
Your point about ‘telling the same story and we used the same numbers’ is particularly important. I once sat in on a presentation to investors where the team appeared to be presenting three different companies. The resulting confusion on the part of the investors did nothing to advance the possibilities of funding. Dr. Smith
Erik Vanrompay wrote:
I prepared the initial meetings by presenting it at 4 different occassions to executives that had some experiences in investing. It allowed me to tune the initial presentation to the investor. We had a tuned story about the founders team, our technology, the market, our positioning, where we wanted to go… and so on.
What worked :
- we were well prepared so we could answer all questions as there was no surprise
- all founders were telling the same story and we used the same numbers
What was different :
- the investors were a lot more interested in market shares, market initiatives and items we would implement to create market awareness.
What went a little bit wrong :
- we could not roll out our presentation as one of the investors asked a lot of questions… so we answered his questions but by giving these numbers/information somewhere out of context, we lost sometimes the focus. For instance, how to sell our product became more a financial issue than a marketing/sales discussion.
Erik
Marco Monfils wrote:
Unfortunately i agree with Trevor.
Ideally, interest level by investor (in the relationship) > interest level of investor interested
Everything else serves to either validate or reject our original premise/interest level.
Im not sure if that helps, but lets see.
Trevor Lobel wrote:
The only time you stand a chance with any investor is when you are able to prove that you actually don’t need them……
Maureen Sharib wrote:
Vijay, “buy your story”? Respectfully, I think it goes beyond that. Investors don’t invest in “ideas.” They invest in hard facts and proven sales. Don’t present air- ball stories of what could happen, what will happen, if only/if only… Present something they can stick their teeth into and most of them are looking for opportunities where they can see the cash, not the pipe-dream.
Vijay Menon wrote:
I’ve presented both early stage and later stage companies to investors at various times in my career and I’ve always been struck by how that final decision to invest in a new idea boils down to instinct. Of course we always went with the standard revenue and earning breakouts, capex and hiring plans and all the rest of it.
But I’ve sat in meeting after meeting where the fund manager or analyst needs to go beyond this well rehearsed dog and pony show and take a call on whether to bet on the story. This is specially hard when the company represents an idea or its execution that is a little different from what the investor has seen before. In all such cases, it boils down to gut — do you trust the promoter to do what he says he will do?
So what have I learned? Match the best practices in your industry on disclosure because investors expect it. Tell your story with passion because passion is what tides you over the tough times. Show management bandwidth to reassure people that the company won’t stop just because you got hit by a bus. And don’t fret if you don’t convince a particular investor — there is always someone else who will buy your story.